Credit Control Manager

Become a part of a dynamic and innovative business! We are seeking a Credit Control Manager to lead the credit control function for our client. This role involves supervising the credit control team, ensuring timely debt collection, evaluating creditworthiness, and maintaining strong client relationships. The ideal candidate will have a solid grasp of credit control processes, exceptional communication skills, and the ability to implement effective credit policies and procedures.

To be considered for the role, you’ll require the following essentials:

• A minimum of 3 years' experience in credit control or a managerial role in the field.
• Excellent team management and leadership abilities.
• Thorough understanding of credit control procedures and industry best practices.
• Familiarity with the Direct Debit code.
• Knowledge of GDPR regulations.
• Proficient in financial analysis and credit assessment.
• Strong communication and negotiation skills.
• Experience with accounting software and MS Office, especially Excel.
• Highly organised with excellent time-management skills.
• Detail-oriented with an analytical mindset.
• CICM qualification is preferred.
• Experience with Microsoft Dynamics is advantageous.

Within this position, you’ll also be:

Team Leadership:

• Lead and develop the credit control team to meet departmental objectives.
• Conduct regular performance evaluations and provide continuous training and support.
• Create a collaborative and high-performance work culture.

Credit Control Procedures:

• Supervise weekly and monthly billing and Direct Debit collections.
• Manage the credit control function to ensure efficient debt collection.
• Develop and implement effective credit control policies and procedures.
• Monitor and manage customer credit limits and payment terms.

Debt Collection:

• Ensure timely collection of receivables and follow up on overdue accounts.
• Resolve payment issues and disputes with customers.
• Implement strategies to minimise bad debts and enhance cash flow.

Credit Assessment:

• Evaluate the creditworthiness of new and existing customers.
• Conduct credit checks and analyse financial statements to determine appropriate credit limits.
• Recommend credit terms and limits based on risk assessment.

Reporting and Analysis:

• Prepare regular reports on outstanding debts, collection activities, and credit risk.
• Analyse credit control performance and identify areas for improvement.
• Provide insights and recommendations to senior management.

Compliance and Risk Management:

• Ensure adherence to relevant regulations and company policies.
• Manage and mitigate credit risk through appropriate controls.
• ·         Stay updated on industry best practices and changes in credit control regulations.

Benefits

• Competitive Salary
• 25 Days annual leave plus statutory
• Pension
• Life Insurance
• Inclusive working environment
• Development and career progression opportunities

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

 Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

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