Location: Ilkeston
Hours: 40 hours per week, Mondays - Fridays 8:30 - 17:00
Holidays: 20 + Bank Holidays
Salary: up to £27,000 depending on experience
Key Responsibilities:
* Proactively follow up on all overdue debts via phone and email on a daily basis
* Resolve customer queries and disputes in a timely manner
* Send copy invoices and tickets as needed
* Distribute account statements via email and post
* Assist in managing the shared credit control inbox
* Handle inbound and outbound calls related to credit control
* Manage your own aged debt portfolio
* Process and post contra entries when a customer is also a supplier
* Identify accounts reportable under credit insurance terms
* Collaborate with account managers to maintain accurate customer ledgers
* Perform administrative tasks related to credit control
* Conduct monthly credit insurance reviews
Skills and Knowledge Required: The ideal candidate will have a minimum of 2 years’ experience in credit control, with strong verbal and written communication skills.
What’s in it for you? You will be offered a varied role that allows you to develop your skills, work independently, and contribute to a market leading business