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Credit Controller

Posted 2 days ago

  • Newmarket, Gloucestershire
  • Any
  • External
  • Expires In 3 months
About the Role:
We are seeking a motivated and detail-oriented Credit Control Specialist to join our team and play a crucial role in managing our accounts receivable. You will be responsible for ensuring timely collection of outstanding payments, minimizing bad debt, and maintaining healthy customer relationships.
Responsibilities:
Review and analyze customer accounts to identify overdue payments and potential risks.
Contact customers to follow up on outstanding invoices and request payment.
Negotiate payment plans with customers when necessary.
Maintain accurate records of customer payment history and communication.
Resolve customer inquiries and disputes related to billing and payments.
Identify and prevent potential bad debt situations.
Prepare and send overdue payment notices and collection letters.
Assist with the preparation of bad debt write-offs.
Contribute to the development and implementation of credit policies and procedures.
Maintain a professional and courteous demeanor when interacting with customers.
Qualifications:
High school diploma or equivalent (Associate's degree in Finance or Accounting a plus).
Minimum [X] years of experience in credit control or a related role.
Strong understanding of credit and collection principles.
Excellent communication and interpersonal skills.
Ability to negotiate effectively and resolve disputes.
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel).
Desired Skills:
Experience with accounting software (e.g., QuickBooks, Xero).
Knowledge of collection laws and regulations.
Experience with debt collection agencies.
Benefits:
Competitive salary and benefits package.
Opportunity to work in a fast-paced and dynamic environment.
Gain valuable experience in credit management.
Be part of a supportive and collaborative team.
Continuous learning and development opportunities.

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