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Credit Controller

Posted 3 months ago

Credit Controller
Hemel Hempstead
Up to £32k + Bonus

We're looking for an experienced and proactive Credit Controller to join our client's team in Hemel Hempstead. If you have experience in managing customer relationships, keeping payment schedules on track, and reducing debt risk, this role could be ideal for you.

The Role:
As a Credit Controller, you'll be responsible for overseeing a portfolio of customer accounts, ensuring prompt payments and resolving any issues that arise. You'll play a key role in maintaining cash flow by tracking payments, handling account queries, and proactively addressing any risks to payment schedules.

Key Responsibilities:
* Oversee customer accounts, setting clear expectations for payment terms and ensuring these are met.
* Conduct credit checks, monitor credit insurance limits, and address potential credit issues.
* Manage customer invoicing, including preparing and submitting invoices and account statements to support timely payments.
* Prioritise resolving account queries, settling outstanding debt, and negotiating payment plans where necessary.
* Reconcile incoming payments, maintain up-to-date records, and produce reports on account performance.
* Closely monitor key accounts, flagging potential payment issues for early action.
* Provide support to colleagues by covering account queries as needed and assisting with ad-hoc projects.

About You:
* Experience in Credit Control and Sales Ledger roles.
* Strong organisational skills, with the ability to manage competing tasks and meet deadlines.
* A confident communicator, skilled at negotiation and handling sensitive conversations professionally.
* Self-motivated, with the drive to tackle challenges directly and persistently.
* Comfortable with Excel (Pivot Tables and VLOOKUPS), Word, and Outlook, and a keen eye for detail.

This is an exciting opportunity to join a supportive team and play a vital part in the company's finance team. If you're organised, detail-oriented, and ready for a new challenge, we'd love to hear from you.

Location: Hemel Hempstead, Hertfordshire
Salary: Up to £32k, plus discretionary bonus
Holiday: 25 Days plus Bank Holidays
Hybrid: 4 Days in the office, 1 from home

AGY - Vitae Financial Recruitment
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