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Credit Controller

Posted 3 days ago

  • Astwood Bank, Worcestershire
  • Any
  • External
  • Expires In 3 months
We are TradeChoice Carpet & Flooring!

We provide appreciation, progression and work-life harmony as standard!
As one of the UK's largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 15 branches UK-wide, and continuing to grow!
Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.

You will receive:

Competitive credit control bonus
25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
Long-service holidays
Long-service awards
24/7 wellbeing support and counselling (EAP programme)
Internal GP medical helpline
Healthcare cash plan
Life assurance
Bike2Work scheme
Company pension
Colleague discounts
Shopping vouchers
Employee of the month scheme
Free onsite parking

As a Credit Controller, you will:

Manage assigned ledgers in line with current processes and procedures: 400 – 600 customer trading accounts.
Proactively chase timely settlement of due monies.
Monitor and chase payments according to customers’ terms, credit limit and supporting order release process for Branches.
Work with Branch Manager/teams for the resolution of invoice queries.
Review and assess credit limits for customers based on their payment history, financial stability, and credit score.
Manage and action credit limit reviews requested by customers and stakeholders.
Maintain accurate and up-to-date records of customer accounts and associated activity.
Process customer payments via phone.
Work to departments’ monthly targets for cash collection, age debt and unallocated payments.

Your working pattern:

Monday to Friday
8:30am to 5:30pm
30-minute break
Hybrid working: 1 day per week will be considered upon completion of the 3-month settling-in period

You:

Proven track record in a Credit Control role or department, in B2B organisation
Competent in Microsoft Excel & Word
Understanding of Credit Limits & Credit Risk assessment techniques
Ability to listen and negotiate with customers
Good numeracy, Literacy & IT Skills.
Communication Verbal & written
Organisation and prioritisation skills
Ability to work well in a team at a fast pace to weekly & monthly deadlines
Analytical skills & Attention to detail and accuracy
Confidence in communicating internally and externally at various levels

Please ensure you are happy with the commute before applying.
If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.

More about us:
We have been Distributor of the Year since 2016 under the Contract Flooring Journal!

Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
We truly care about diversity and inclusion, mental health and wellbeing.
We are dedicated to the development, retention and motivation of our people.

REF-(Apply online only)