Credit Controller
Posted 3 days ago
- Barnwood, Gloucestershire
- Any
- External
- Expires In 3 months
Credit Controller
Gloucester (Onsite)
£30,500
We are looking for a Credit Controller to join a busy team, within the Accounts function. Your focus will be on mitigating risks and maximizing profits by ensuring credit issued by the company is paid in full and on time. You will continually look for ways to make the debt collecting process more accessible, more punctual and beneficial for both the company and the customer. You will also help the company with future decisions by reporting and analysing current financial activity within your customer range.
Main duties and responsibilities:
Managing the debt of a portfolio of customers
Managing customer account details ensuring they are up to date
Developing a B2B relationship with the customer
Sending copy documents on request
Releasing on-hold accounts following payment
Dealing with customers over the phone and email
Communicating with area sales representatives & other departments to resolve queries
Handing of customer complaints by obtaining information and offering possible solutions
Opening (and closing) customer accounts
Allocating payments, refunds daily
Releasing pro-forma orders following payment of account
Updating ledgers with on hold queries
Reconciliations
Sending monthly report to the Accounts Manager, regarding unpaid invoices
You will have:
. 2 years+ in a similar role
Excellent customer service
Patience and the ability to remain calm
Analytical skills and thorough attention to detail
The ability to listen and negotiate with customers
Excellent verbal communication
Persistence and determination
Familiarity with data entry software
Ability to work well in a team
Benefits:
Canteen
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
What we offer:
Job security
Free parking on site
Free breakfast cereals and drinks
Gym on site
Additional pay:
Yearly bonus £250
Benefits:
Canteen
Discounted or free food
Employee discount
Free flu jabs
Free parking
On-site gym
On-site parking
Referral programme
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
TPBN1_UKTJ
Gloucester (Onsite)
£30,500
We are looking for a Credit Controller to join a busy team, within the Accounts function. Your focus will be on mitigating risks and maximizing profits by ensuring credit issued by the company is paid in full and on time. You will continually look for ways to make the debt collecting process more accessible, more punctual and beneficial for both the company and the customer. You will also help the company with future decisions by reporting and analysing current financial activity within your customer range.
Main duties and responsibilities:
Managing the debt of a portfolio of customers
Managing customer account details ensuring they are up to date
Developing a B2B relationship with the customer
Sending copy documents on request
Releasing on-hold accounts following payment
Dealing with customers over the phone and email
Communicating with area sales representatives & other departments to resolve queries
Handing of customer complaints by obtaining information and offering possible solutions
Opening (and closing) customer accounts
Allocating payments, refunds daily
Releasing pro-forma orders following payment of account
Updating ledgers with on hold queries
Reconciliations
Sending monthly report to the Accounts Manager, regarding unpaid invoices
You will have:
. 2 years+ in a similar role
Excellent customer service
Patience and the ability to remain calm
Analytical skills and thorough attention to detail
The ability to listen and negotiate with customers
Excellent verbal communication
Persistence and determination
Familiarity with data entry software
Ability to work well in a team
Benefits:
Canteen
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
What we offer:
Job security
Free parking on site
Free breakfast cereals and drinks
Gym on site
Additional pay:
Yearly bonus £250
Benefits:
Canteen
Discounted or free food
Employee discount
Free flu jabs
Free parking
On-site gym
On-site parking
Referral programme
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
TPBN1_UKTJ