Credit Controller

Morgan Mckinley are recruiting for a well-established & rapidly growing not-for-profit in Worcester for a Credit Controller to join their team on a 12 month Fixed term contract.

This role is working for a leading care provider who are expanding and committed to modernising their facilities & services. They offer a supportive, relationship-driven work culture where your skills & experience make a real difference.

We are looking for a Credit Controller to join care & supported living team. This is not a typical credit control position as you will succeed through building long term relationships and handling complex cases with care & empathy. You will deal with a wide variety of clients varying from local authorities, healthcare providers & individuals.

What will you be doing?

• Managing a portfolio of care homes, ensuring all payments are received & allocated correctly
• Building & maintaining strong relationships with local authorities, NHS & families
• Handling complex funding cases, which involved multiple payment streams
• Working closely with billing & accounts teams to resolve discrepancies
• Investigate & resolve payment delays in a compassionate & professional manner
• Liaising with care home managers to understand occupancy changes & funding arrangements

What are we looking for?

• Experience in Credit control or Accounts receivable preferred
• Excellent communication skills and the ability to handle sensitive financial discussions
• Strong problem-solving abilities and a calm, patient approach
• Confident in managing a workload across multiple locations

If this sounds like you, please apply and we will be in touch to discuss your application further.