CRM Executive

A brilliant opportunity to work for a leading Travel Business developing and implementing the CRM strategy.

Client Details

Our client is a major player in the Leisure, Travel & Tourism sector with a workforce of over 2000 dedicated professionals.

Description

• Develop and implement the CRM strategy to enhance customer retention and loyalty
• Conduct customer segmentation and tailor marketing communication accordingly
• Collaborate with the marketing team to integrate CRM plans into the overall marketing strategy
• Monitor and analyse customer behaviour to inform CRM strategies
• Report on CRM campaign performance and provide insights for improvement
• Ensure data collection and management practices are compliant with regulations
• Assist in the development of customer loyalty programmes
• Stay abreast of CRM trends in the Leisure, Travel & Tourism sector and implement best practices

Profile

A successful CRM Executive should have:

• Experience in CRM
• Proficiency in CRM software and digital marketing tools
• Strong analytical skills and ability to translate data into actionable insights
• Excellent communication and interpersonal skills
• A passion for the Leisure, Travel & Tourism industry

Job Offer

• A salary of up tp �35,000.
• Generous holiday leave
• A positive, team-oriented company culture
• A unique chance to contribute to the Leisure, Travel & Tourism industry