Customer Account Manager

Due to internal promotions, our prestigious client is recruiting for two Relationship Managers to join their asset finance team on a permanent  basis. This position comes with great benefits including a competitive salary, substantial bonus scheme, (up to 50%) generous pension, (15% contribution by employer) private healthcare plus additional benefits. They are based in a very pleasant location with modern facilities and on-site parking and have a reputation for providing outstanding development, well-being and care for their employees.

As a Relationship Manager, you will be working in a team of 12 people, supporting the sale of equipment through hire purchase and lease to business customers.

Main Duties

• Providing first class customer service to support clients in choosing the right finance option for their business, and following client care good practice.


• Negotiating finance rates and co-ordinating each stage of the client transaction.


• A high level of telephone interaction with clients, our field-based sales team, and dealer sales personnel


• Achieving profit and margin objectives (plus other KPIs)


• Building relationships with clients through regular calls and emails and responding to inbound enquiries


• Nurturing existing relationships with clients and dealer sales personnel


• Developing relationships with new clients


• Build, manage and maintain sales pipeline

Competences and behaviours

This role would suit applicants who have recently completed a degree or college studies in a business related topic or with previous work experience in a customer service, sales, retail or hospitality industry and have the drive, enthusiasm and willingness to forge a career in finance.

A levels or BTEC are minimum educational requirements

If you can demonstrate confidence, strong communication skills, empathy and resilience we would love to hear from you.

This company is a well-known and respected brand and will offer full training, support and guidance to enable candidates to develop a successful career.

The benefits are exceptional with a potential bonus of up to 50%,employer pension contributions of 15%, flexible working with up to 2 days per week from home once fully trained and generous additional benefits.