Customer Billing Specialist

Customer Billing Specialist - £17.64 per hour, rising to £21.19 per hour – Inside IR35
Our automotive OEM Client based in Stratford; London in the United Kingdom are searching for a Customer Billing Specialist to join their innovative team. This is a 12-month contract until 31st December 2024 with option of extension at end of year renewal. Details of this can be provided on request.
Job Description
This is an exciting opportunity for a Customer Billing Specialist to lead the end-to-end aged receivables process, driving resolution to customer concerns and partnering with cross-functional teams to ensure healthy account balances for our Client's Telematics and Data Services customers. This role plays an important function within the Client's Global Enablement Organization to ensure a seamless invoicing & payment experience for the customer.
Key responsibilities
Drive resolution of customer concerns to ensure timely payment and healthy account balances, providing exceptional customer service and support to prevent future issues and maintain strong customer relationships.
Lead end-to-end aging receivables process to ensure timely payment.
Partner with Sales, Customer Success Managers, and Finance Teams to resolve customer concerns and billing issues.
Communicate with customers via email, phone, and other channels to resolve concerns and billing questions, and doc...