Customer Care Associate

We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training!
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
We’ve won multiple awards for being the best and we want you to be a part of this!
On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff.
* *Very healthy commission scheme*- giving you the chance to set your own goals and earn
* *Employee engagement events*- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community.
* Incentives*- we love to inject the fun and excitement into your working day* with chances to win prizes every day
* Wellbeing tools- *We want to look after you!*
* Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind!
* Opportunities to *give back to local and UK based charities*- We host so many events and activities to support charities close to our heart.
* 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff!
* *Monthly bonus* for good time keeping and attendance!
* Pension scheme with *employer contributions* from Clearanswer
*What will I be doing?*
* Providing outstanding customer service via *inbound *calls
* Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer queries and talking about our fantastic products.
* Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time.
*Skills we're looking for…*
* You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed.
* Hardworking and committed to delivering the very best customer experience.
* No previous call centre experience is needed as full training is provided
* Someone who’s proactive and wants to get involved.
_*We do not currently offer remote working, You will be required to commute to the Kingston Upon Hull office each working day. *_
Job Type: Full-time
Pay: £11.45-£12.04 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
Schedule:
* 8 hour shift
Supplemental pay types:
* Bonus scheme
* Commission pay
Ability to commute/relocate:
* Hull: reliably commute or plan to relocate before starting work (required)
Work Location: In person