Customer Care Coordinator

Customer Service Coordinator
�25,000 - �27,000 per annum (depending on experience) pro rata
6-month fixed term contract (possibility of a permanent contract)
Location: Shrewsbury
Working hours are Monday -Thursday 8.45am to 5pm and Friday 8.45am-4.30pm
Additional benefits:

• 25 days holiday + bank holidays (pro rata)
• Free parking
• Wellness program

The Role:
We are currently recruiting a Customer Service Coordinator for a reputable company that provides premium material handling equipment to a variety of industries. This role will suit a candidate with strong customer service and administration skills.
The responsibilities of the Customer Service Coordinator:

• First point of contact with customers, managing communication and queries on sales and service.
• Regularly update customers on requirements and expectations.
• Assist with service invoice queries.
• Update the CRM system as required.
• Process Service Engineer paperwork.
• Checking paperwork of all leasing and rental contracts.

The successfully appointed Customer Service Coordinator will have:

• A background in administration and/or customer service.
• Strong IT skills
• Excellent communication skills both verbal and written.
• Attention to detail.
• The ability to work productively in a fast-working environment.
• Working knowledge of SAP (desirable as training will be provided).

The Client
Our client prides themselves on their innovation, service and performance. They are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity where extensive training is provided.
Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
Additional skills and job titles:
Administrator, Administration Assistant, SAP, Customer Service Advisor.
To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.