Customer Care Maintenance Technician

Customer Care Maintenance Technician

A reputable house builder seeks to appoint a Customer Care Maintenance Technician to join their Customer Care team working on new build housing developments in the North West region.

About the Customer Care Maintenance Technician role:

Working closely with the Construction team you will be responsible for arranging visits to new build homes to carry out defects. You will carry out a high standard of multi trades / maintenance works. This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling throughout the warranty period.

Customer Care Maintenance Technician role:

• Carrying out repairs to domestic properties within warranty, as directed by Customer Service Team
• General maintenance including but not exhausted of the following: joinery repairs, decorating, tiling, flooring repairs, minor brickwork repairs, mastic seals
• Other repairs as deemed necessary
• Work alongside Customer Service Team to receive job instructions and diary management of repairs booked
• Provide updates of completed jobs, follow-up work required
• Work with office staff and field based staff to ensure service provision is maintained
• Plan workload including impending repairs, ensuring all materials required are obtained in advance
• Provide all materials delivery notes & receipts to the Customer Service Manager on a regular basis
• Provide mileage log to the Customer Service Manager on a weekly basis

Skills and experience required for the Customer Care Maintenance Technician role:

The ideal candidate will have a successful track record of working in a customer related environment within a house building/construction industry. You should have a good knowledge of housebuilding and NHBC standards.

• Qualified tradesman
• Experience of all trades
• Experience of working in occupied homes
• Ability to work using own initiative.
• Clean driving licence preferred
• Experience of working in new build homes
• Self driven highly motivated and a can-do attitude

What's on offer

• �30,000 - �34,500 (DOE)
• Company van + fuel card
• Company pension scheme
• 28 days leave + bank holidays

To apply for the Customer Care Maintenance Technician role, please contact Deena at Fawkes & Reece or apply via the link