Customer Relations Advisor / Customer Care Coordinator
Are you passionate about delivering exceptional customer experiences in the housing sector?
Do you thrive in a collaborative environment where your efforts make a real difference?
If so, we've a fantastic opportunity here for a Customer Relations Advisor, based at my clients office in Rochdale.
The Employer;
My client are the North West regional division of a 5-Star PLC Housebuilder who work across the UK through various regional offices, delivering at the affordable end of the housing market, often targeting first time buyers and second-steppers with an affordable yet quality and high-spec build.
The role;
As a Customer Care/Relations Advisor, you will will play a pivotal role in ensuring the delivery of a 5-Star customer experience.
This role will see you working with the customer, around reported defects and snags in their new build homes and by liaising with the Customer Care Manager, on-site build teams, Customer Care Technicians and externally based sub-contractors ensure these issues are rectified in a speedy fashion yet with quality and customer satisfaction the ultimate priority.
You will;
The ideal candidate will:
Package Highlights:
For more information, contact Kris Convery ((phone number removed)) or find me on LinkedIn.
I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone.
INDC