Customer Sales Coordinator

As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you.

Do you want to work for a fast-paced, growing national company with excellent career stability and progression prospects where hard work is well rewarded? Then a job with UTN Training is for you.

We are currently looking to recruit a Customer Sales Coordinator to work within our Training department based in Rothwell. You will work within a small, friendly team, dealing with all variety of duties while providing excellent customer service.

Main Responsibilities

This Customer Sales Coordinator opportunity is a varied role, with tasks including:

• Updating databases and awarding bodies systems, and processing bookings
• Liaising with clients to discuss training needs
• Coordinating trainers, equipment, and other resources
• Dealing with customers in a friendly, helpful, and professional manner
• Maintaining health and safety standards within the training office
• Communicating effectively with other colleagues and providing a friendly and helpful point of contact for all enquiries

Benefits

• 25 days holiday, plus statutory holidays
• Inclusion in a profit share scheme
• An auto-enrolment pension scheme with employer contributions (from age 22, but voluntary enrolment can be made before this age. Opt-out available)
• Death-in-Service benefit of 2 x salary
• Healthcare cash plan
• MyAFI - a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work Scheme, Aviva private medical insurance, and holiday trading, to name a few
• Guaranteed Christmas bonus

Essential Skills

• Previous experience in a busy training office role; experience with IPAF training courses would be a distinct advantage.
• Customer service experience is a must
• Good knowledge of Microsoft packages and computer skills in general
• You must be outgoing and enthusiastic
• Excellent communication skills over the phone or face-to-face is a must
• Reliability, timekeeping, attention to detail, and using your initiative will be important aspects of the role, so you should be proficient in these skills

Desirable Skills

Experience liaising with awarding bodies and using their software would be advantageous.

Utilise your skills in a varied and challenging role and progress in your career with us; apply for this Customer Sales Coordinator role today!

About Company

AFI-Rentals is one of the UK's leading powered access rental companies, and we provide everything a person needs to work at height safely. From a modern specialist rental fleet to high-quality training, we are a one-stop shop for the working-at-height industry.

Our core values are teamwork, customer service, and profitability, and we believe employee professional development is at the heart of our success. Because of this, we are an accredited Investors in People company - and have been for many years.

We also have a strong emphasis on Health and Safety and are proud to hold various accreditations, such as:

• ISO9001
• ISO14001
• ISO45001
• 5-Star Achilles BuildingConfidence
• Gold RoSPA award
• + more

Please note that we operate a 2-stage interview process and online testing to screen candidates.