- Bradford, West Yorkshire
- Permanent
- Excellent
- £23,750 /Yr
- Standard
- Expires In 24 days
Customer Sales Support Associate
Bradford
Hybrid + free parking
£23,750 + monthly incentive sales bonus
You must be able to pass a credit check!
You will passionate about helping people, have an eye for detail, be a team player and a solid understanding of FCA principles and practices and what it means to work for a regulated entity.
Responsibilities
* Promote, guide and offer information to prospects and existing customers on our Insurance Products, One Club Membership
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Customer account management and account reviews.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Processing MTA's
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem
* Take ownership of and execute HH1C initiatives in the territory to equestrian establishments.
* Contact existing customers to sell well targeted products in a professional manner.
* Offer customers additional relevant products on relevant products; Cross-selling to increase sales and profits.
* Complaint and concern handling in line with company process
* Puts the customer at the heart of what they do ensuring the right outcome for the customer
* You may be required to attend and assist at Equestrian Shows where required.
Key Skills:
* Insurance experience preferred
* Sales/Telesales experience essential
* In-depth knowledge of customer service principles and practices
* Excellent knowledge of equestrian products and ideally be a horse rider/owner
* Proficiency in CRM systems
* Proficiency in MS Office applications
* Product knowledge
* Excellent communication, questioning and listening skills
* A polite and friendly manner
If this role is for you please apply today so you don't miss out on this fantastic opportunity!!
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Bradford
Hybrid + free parking
£23,750 + monthly incentive sales bonus
You must be able to pass a credit check!
You will passionate about helping people, have an eye for detail, be a team player and a solid understanding of FCA principles and practices and what it means to work for a regulated entity.
Responsibilities
* Promote, guide and offer information to prospects and existing customers on our Insurance Products, One Club Membership
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Customer account management and account reviews.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Processing MTA's
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem
* Take ownership of and execute HH1C initiatives in the territory to equestrian establishments.
* Contact existing customers to sell well targeted products in a professional manner.
* Offer customers additional relevant products on relevant products; Cross-selling to increase sales and profits.
* Complaint and concern handling in line with company process
* Puts the customer at the heart of what they do ensuring the right outcome for the customer
* You may be required to attend and assist at Equestrian Shows where required.
Key Skills:
* Insurance experience preferred
* Sales/Telesales experience essential
* In-depth knowledge of customer service principles and practices
* Excellent knowledge of equestrian products and ideally be a horse rider/owner
* Proficiency in CRM systems
* Proficiency in MS Office applications
* Product knowledge
* Excellent communication, questioning and listening skills
* A polite and friendly manner
If this role is for you please apply today so you don't miss out on this fantastic opportunity!!
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.