Customer Service Admin

Our client is a global producer of high-quality products, for end-use in the residential, contract, hospitality, and design sectors. They are looking for a Customer Service Administrator to join their team.

What’s on offer

* 28 days holidays (including bank holidays)

* Free Friday breakfast

* Pension scheme

* Free car park

Duties & Responsibilities

* Addressing customer questions, concerns, and complaints in a friendly and efficient manner.

* Assisting customers in making purchasing decisions, upselling products, and meeting sales targets.

* Developing and maintaining positive relationships with customers to encourage repeat business.

* Handling any issues that arise during the sales process or after a purchase.

* Staying informed about the products and services offered to provide accurate information to customers.

Skills & Experience

* Excellent Customer Service skills

* Excellent communication skills

* A people person, confident of getting out there and speaking to people about products

* Knowledge of Microsoft systems

If you are interested in the Customer Service Admin position, please contact the office through application. Alternatively, give us a call to be the first to apply