Customer Service Administrator

Customer Service Administration
Full Time 9am - 4.30pm
�11.50p/h
Immediate start!
Office based in Livingstone
We are recruiting for a rapidly growing company in Livingstone who are looking to add to their vibrant customer service department! This is a small but mighty team who work in a family-feel environment.
What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues
* Responding to reviews on Trustpilot
What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Resilient and able to bounce back!
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load
If this sounds like the role for you, apply now!

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