Customer Service Administrator

Customer Service Administrator
Permanent Role
South Manchester
£22,000 to £24,000
Fully Office Based
Hours are Mon to Fri 9am to 5.00pm or 8am to 4pm with 1 hour lunch break
This is a great opportunity to join a leading manufacturing company within their Customer Service and Sales Order Processing team.
You would be joining a passionate company who want every staff member to feel valued and to be able to contribute to the success of the business. They provide structured 121 training and career development into other areas of the business encouraging the team to get involved in new projects.
The role will involve:

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• Providing excellent customer service to clients.
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• Processing sales orders on the inhouse system.
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• Updating clients on the process of their orders via phone and email.
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• Managing large amounts of incoming calls.
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• Checking product availability.
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• Checking account balance before collection/delivery.
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• Logging all activity and call notes.
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• Liaising with internal departments on daily orders and delivery schedules.
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• General administrative duties to support the team in place.
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• Deal with any complaints and escalate accordingly.
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The team work towards a monthly bonus based on productivity and sales processed.
You would be joining a small team with the chance to really make an impact and make the role your own.
The company offers:

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• Free parking.
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• 28 days holiday annually plus bank holidays.
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• Private Health Insurance.
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• Pension plan.
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• Christmas and Summer closure.
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• Social events.
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This role is to start immediately depending on notice periods.
To find out more about the role then please contact me today and I can discuss in further detail.
I look forward to hearing from you.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.