Customer Service Administrator

Customer Service Administrator

Location: Swindon

Days: Monday - Friday
Hours: 09:30 - 14:30
Pay: �12.39 per hour

Our client is currently seeking a dynamic individual to join their team as a Customer Service Administrator.

Key Responsibilities:

• Answering Customer Enquiries: Handle customer enquiries over the phone and via email, including managing lost property cases.
• Data Entry: Accurately input customer information into the system.
• Administrative Tasks: Perform various administrative duties to support the team.
• Stakeholder Engagement: Build rapport with both internal and external stakeholders.
• Quotation Assistance: Assist with generating quotes in the Hire Booking Office.

Experience & Skills Required:

• Customer Service: Proven experience in a customer service role.
• Computer Literacy: Proficient in using computers, including Microsoft Excel.
• Telephone Manner: Excellent telephone etiquette.
• Attention to Detail: Strong attention to detail to ensure accuracy in all tasks.

Why Join our client ?

• Supportive Team Environment: Work with a friendly and collaborative team.
• Flexible Hours: Enjoy a work schedule that allows for a great work-life balance.
• Competitive Pay: Earn a competitive hourly rate.

If you are a motivated individual with a passion for customer service and administrative work, we would love to hear from you!

INDSWI