Customer Service Administrator

Customer Service Administrator, Norwich outskirts

Contract Personnel are looking for a Customer Service Administrator for our representable client. This role will encompass a mix of administrative tasks and management of our existing customer base. We are looking for an individual who can build strong relationships with our customers and take opportunities to upsell when appropriate. The position offers a dynamic work environment with significant potential for growth and development.

How does the day-to-day look?

• Managing email inboxes
• Answering incoming telephone calls
• Communicating with customers and suppliers via email and telephone
• Managing stock levels
• Delivering a high level of customer service

You will have:

• A minimum of 2 years of experience in administration
• A minimum of 2 years of experience in customer service
• Proficient in Microsoft applications
• Proficient in English, both written and spoken
• Confident phone manner

Schedule: Monday to Friday 08:30 am – 5:30pm

Salary: Competitive

What’s on offer?

• Competitive salary and benefits package
• Free parking
• A dynamic and supportive work environment.
• Opportunities for professional development and growth.

About Contract Personnel:

Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment