Customer Service Administrator

Our client is seeking a highly organised and proactive Customer Service Administrator to join their team.� Joining an established team, this role is a crucial in ensuring our clients�customers receive an� excellent service.

Key Responsibilities:

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  Answering incoming calls and responding to customer enquiries.

  
  


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  Preparing accurate and detailed quotations.

  
  


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  Organising deliveries and collections efficiently.

  
  


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  Updating and maintaining the�internal CRM system.

  
  


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  Handling all customer enquiries with care and attention to detail.

  
  


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  Chasing up quotes and following through to completion.

  
  


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  Liaising with the operations team to ensure seamless service.

  
  

Experience required:

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  Strong communication and organisational skills.

  
  


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  Proficient in Microsoft Office and experience with CRM systems.

  
  


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  Ability to multitask and manage time effectively.

  
  


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  Positive attitude and willingness to learn.

  
  


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  Previous experience in a similar role is advantageous

  
  

Benefits:

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  Company bonus scheme.

  
  


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  On-the-job training and development opportunities.

  
  


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  Company pension.

  
  


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  Discounts and incentives.

  
  


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  Supportive and friendly work environment.

  
  

Please send an up to date CV to apply.

Hours of work are either 9-5 or 8-4 Monday-Friday.� This role is based on site at Worksop.�