Customer Service Administrator

Job Title; Customer Service Administrator

Salary;� �25,000 - �27,000 per annum

Shift; 8.30am-5.00pm Monday to Friday

Location; Wigston, Leicester

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.

The Customer Service Administrator Role;

• Dealing with inbound phone calls


• Processing sales orders and confirming orders


• Dealing with customer requests for information on orders, deliveries and all general enquiries


• Collecting and inputting data on to company CRM system


• Working efficiently with operations, accounts, sales and marketing department


• Advising clients about company products & services


• Building relationships with clients


• Working closely with accounts department to keep customer / supplier ledgers updated

Our Customer Service Administrator Candidate;

• Experience of using SAGE is essential


• Computer literate (Office 365, Excel / Word / MS Office)


• GCSE pass grades for English & Mathematics as a minimum


• Level 3 qualification in Business Administration or Customer Service advantageous


• Construction materials / construction industry experience advantageous


• Proven experience in a similar administrative / customer service role a must


• Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs

The Customer Service Administrator Benefits;

• Permanent opportunity


• Free car parking


• Training and development opportunities


• Canteen facilities


• 28 days annual leave (inclusive of Bank Holidays)


• Pension scheme

If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates.