Customer Service Administrator

Customer Service Administrator

Kettering

3-month temporary contract

9am to 5pm, Monday to Friday

£25,000

Are you looking for varied sales administration role with people contact?

Would you benefit from an opportunity to develop your career within a dynamic and forward-thinking business?

If this sounds like you, I have the perfect opportunity for you!

This role offers an excellent opportunity for you to join a distribution company that is forward thinking and focused on its people.

You will be working in a medium sized team, reporting to a team leader and working closely with the internal & external Sales Account Managers.

This is a contract role lasting a minimum of 3 months but may be extended based on business requirements.

Duties and responsibilities for the Customer Service Administrator role includes:

• Answering mainline phone and distributing calls within the business.
• Running daily reports to assist with the management of day-to-day tasks for the internal sales team.
• Placing customer orders, checking supplier POs and processing booking details onto system.
• Setting up customer product codes.
• Book and manage all direct deliveries.
• Process, send and file agreements via Adobe sign.
• Locate and investigate invoice/POD queries.

Skills and experience required for the Customer Service Administrator role:

• Previous customer service and administration skills.
• Good organisational skills with the ability to manage a varied workload.
• Accuracy and attention to detail.
• Good IT proficiency, ideally with experience using CRM or ERP system.
• An enthusiasm for working with people, and a flexible approach to work.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client.

All responses will be managed in accordance with GDPR.