Customer Service Adviser

Hours: 8am - 5pm

Our client, a well known Automotive company would like a Customer Service Administrator to join their team in Cosham, Portsmouth. 

The right candidate will have previous customer service experience - ideally in the Automotive sector however this is not essential. 

You must have ; 

• Good Communication skills both over the phone and face to face


• Be able to manage busy, high pressured situations 


•  Good IT skills 


• Have strong administration experience

Key tasks will include;

• Loading new claims onto the bodyshop management system - ensuring all information is correct.


• Make initial contact with customer in a confident manner


• Effectively communicate the correct information to each of our repair centres so they can process the claim


• Be a helpful, friendly point of contact


• Manage queries and seek information from the repair centre as required


• Handle correspondence properly.


• We need an individual that is going to ensure all of our customers and clients receive the highest level of customer support and service.