Customer Service Advisor - Apprenticeship

Where : Merthyr Tydfil Full time : Permanent Salary : £19,500 Hourly rate: £10.00 The Role   Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.   Join our  multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.   You can come from  any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an  NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.   We are more than a  team  at EE; we are a  family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time.   Your Future With Us   We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.   Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.   Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask! Wondering If You’re What We’re Looking For?   We believe in a completely  personal  environment, where you’re treated like you want to be treated. We’re  committed  to working together to build a  community  where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion  or  gender   identity , we recognise and  celebrate  our differences and embrace  diversity  at all levels. Everyone is  welcome  at EE. Wondering What’s In It For You?   Being part of the EE family brings a huge number of benefits including the below:   A  great  starting salary of  £19,500  plus  incentives  throughout the year Our  Smart working model  which supports you to create a  flexible working  routine that works for you Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds   of   pounds  every year Brand  new   sites ! We are currently refurbing all our contact centres to make them  state of the art  and a great place to work Volunteering days, so you can  give back  to your local community Optional Private Healthcare and Dental, for  you  and the  family A share scheme where you can  invest  in the company at a  discounted  rate 25 days holiday  with the option to buy more Optional Pension scheme to  protect  your  future Critical Illness  cover Childcare  vouchers Gym membership  discounts Discounts  off attractions for the  family  all year round   The smaller bits like;  free  parking on our sites, subsided canteen,  free  tea and coffee, and even a  concierge What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!