Customer Service Advisor

Customer Service Advisor
Leeds
From £23,000
Onsite parking!
Company pension
Monday to Friday 9am - 5:30pm
Full office based position
My client provide a first class service to motor trade clients for some of the most respected names in the industry.
Responsibilities:
* Working with internal departments to resolve customer/ client queries
* Delivery of exceptional customer experiences / complaint handling
* Drive high standards of customer care
* Answering enquires via telephone and email
* Respond to digital communications via web
* Be patient and empathic and communicate effectively
Skills:
* Customer service experience preferred
* Experience of working in a call centre environment preferred but not essential
* Enthusiastic, positive, resourceful and resilient with a helpful can do attitude
* Excellent communication skills both written and verbal
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.