*Do you thrive on providing a first-class Customer Service?
*Do you have a natural flair and passion for customer service and administration skills?
Office Angels Livingston are collaborating exclusively with a fast paced and innovative team for a Permanent Facilities Help Desk Administrator. The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian and the core hours are Monday - Friday, 9am-5.30pm.
Role Overview
You will work alongside this vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why previous experience is essential as you need to hit the ground running.
What's In It For You:
Duties include:
Skills and Experience required:
If you are passionate about customer service and have the drive to excel in a fast-paced help desk environment, then we want to hear from you. Reach out to our Livingston team now on (phone number removed) or (url removed), we can't wait to tell you more about the role/company/opportunity!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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