Customer Service Advisor

Customer Service Advisor
Worsley
£13.21 per hour

Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.

Hours: Monday - Friday between 8am and 6pm (37.5 hours per week)

Key Accountabilities:

Answering a high volume of inbound customer calls
Placing orders accurately over the phone
Entering customer and order details onto an intenral system
Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
Answering queries and handling complaints as neededYou will need to demonstrate:

Strong written and oral communication skills
Confident working knowledge of MS Office
The ability to build strong relationships with internal and external colleagues
Good organisation and planning skillsBenefits:

Free onsite parking
25 days holiday in accrual plus bank holidays after 12 consecutive weeks
Opportunities for assignment extension and potentially direct employment
Free tea & coffee
Tailored trainingApply now to hear more