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Customer Service Advisor

Posted a month ago

  • Poole, Dorset
  • Temporary
  • £13.80 /Yr
  • Sponsored

TeamJobs are working with a well known Manufacturing company in Poole who are looking for Customer Service Fault Co-coordinators to join their team on an on-going temporary basis with the opportunity to go permanent.

This is a fantastic opportunity for candidates with previous call centre experience.

INTERVIEWING NOW!!!

Details

  • 37.5 hours per week - hours to be discussed
  • �13.80per hour
  • 1 weekend in 3 with days 2 days off in lieu in the week.
  • Role is not easily accessible via public transport, full driving license is a must for access to the role in the early/late hours.

Duties include

  • Developing a strong understanding of the business requirements
  • Monitoring of fault management systems
  • Take calls from customers, switchboard callers and other members of the public.
  • Follow Daily Tasks schedule
  • Attention to detail
  • Handle and respond to emails and queries

What does the ideal candidate look like?

  • Ability to work under pressure and handle multiple tasks
  • Follow processes
  • Make decisions
  • Experience with Microsoft and CRM Systems

If this sounds like you, please APPLY NOW! This role is starting immediately

INDCP

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