Customer Service Advisor

Customer Service Advisor

Job Description:

TLP Recruitment�are seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play a�crucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car dealership industry.

Key Responsibilities:

• Provide outstanding customer care and build strong relationships with customers.


• Inform and consult customers on vehicle servicing, repairs, and maintenance.


• Keep customers updated on the status of their vehicles and address any queries or concerns.


• Liaise with technicians and workshop control to ensure timely vehicle completion.


• Promote and sell additional products and services to customers.


• Ensure that customers are aware of necessary service and repair work.


• Advise customers on timelines and collection arrangements.


• Produce job cards on the in-house computer system.


• Update customer and vehicle records.


• Document all warranty work in accordance with manufacturer policy.

Qualifications and Experience:

• Previous experience in a similar role, such as a Service Admin or Service Advisor would be desired.


• Experience in the Motorhome/car dealership industry


• Proven ability to sell additional products and services.


• Drive, commitment, and enthusiasm.

What We Offer:

• Competitive salary up to �30k + exciting�benefits package.


• Opportunities for professional growth and development.


• Supportive and friendly work environment.


• Chance to be part of a dynamic and innovative team.

If this role is of interest to you, please give TLP Southampton a call on (phone number removed)!

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