Customer Service Advisor

Red is proud to partner a business who specialise in small business support services, they have been established for 7+ years and have over 7000 customers.

They are now looking to recruit Customer Service Advisors to join their friendly team, if you are organised, motivated and customer focused then this could be the role for you!

The salary for this position is �26,000 per annum and is located in Bristol.

Benefits of a Customer Service Advisor:

• Salary: �26,000 per annum
• Hours: Monday - Friday, 9am - 5pm
• Location: Henleaze, Bristol
• Contract Type: Permanent
• Free on site parking

Responsibilities of a Customer Service Advisor:

• Being the first point of contact for customers
• Monitoring emails and responding to enquiries
• Liaising with customers
• Overseeing diary management
• Handling general correspondence and requests as well as updating information on the system
• Ensuring all paperwork is compliant within company guidelines
• Maintaining service levels and undertaking work within agreed timescales

Key skills of a Customer Service Advisor:

• Excellent attention to detail
• Ability to adapt style of communication to suit the customer
• Proven track record of excellent customer service skills and ability to maintain a positive client relationship
• Highly organised Proven ability to work to deadlines with effective time management skills
• Positive mind-set and attitude towards work

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)