Customer Service Advisor

Are you ready to make a difference as a Customer Service Advisor? Our client is looking for someone who thrives on resolving customer issues efficiently and providing exceptional service. Join a dynamic team in Altrincham and help support new customers as they navigate their business journey.
With a salary starting salary of £27,000, this role offers a fantastic opportunity to showcase your customer care skills. You'll be part of a supportive team that values continual development and encourages you to learn new skills. Plus, you'll be working in the heart of Altrincham, a vibrant location with plenty to offer.
As a Customer Service Advisor, your responsibilities will include:

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• Proactively nurturing existing customer relationships with outstanding service.
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• Resolving customer issues and complaints swiftly while maintaining relationship integrity.
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• Ensuring compliance processes are adhered to at all times.
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• Communicating effectively with customers via phone, email, and written correspondence.
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• Meeting service level agreements within the Personal Support Team.
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• Supporting new customers through their initial learning curve.
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Package and Benefits:
The Customer Service Advisor role comes with a comprehensive package, including:

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• Annual salary of £27,000
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• Office Hours Mon – Fri
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• No weekends  
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• Yearly salary reviews
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• 23 days holiday plus bank holidays
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• Annual company bonus
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• Regular social events and incentives
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• Study support
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• Plus much more
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• Opportunities for continual development and skill enhancement.
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The ideal Customer Service Advisor will have:

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• A strong desire to resolve customer issues efficiently.
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• Excellent attention to detail in all tasks.
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• Commitment to providing outstanding customer service.
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• Enthusiasm for learning and personal development.
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• Flexibility to undertake specific projects as required.
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If you're interested in roles such as Customer Support Specialist, Client Relations Advisor, Customer Experience Representative, Customer Success Agent, or Customer Service Coordinator, this Customer Service Advisor position could be the perfect fit for you.
If you're passionate about delivering exceptional customer service and looking for a role that offers growth and development, consider applying for the Customer Service Advisor position. Take the next step in your career and join a company that values your contribution. Alternatively please call Jenni on 01614166135 for more information.
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