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Customer Service Advisor

Posted 3 days ago

  • St Albans, Hertfordshire
  • Any
  • External
  • Expires In 3 months
With an active client base of approximately 240 customers that range from sole traders to multi-national blue-chip companies in a wide range of industry sectors that all require an efficient and reliable solution to their business needs.

Overview:
To build and develop existing client relationships and maximise business potential.

Skills:
* Either Sales / customer service or Operations experience.
* Proven success of handling and calculating RFQ's and tender submissions.
* Experience of negotiating with clients and or suppliers.
* Key account management experience with proven success of developing relationships.
* Experience of calculating KPI reports.
* Experience of face to face client and supplier meeting.
* Good administrative skills.
* Good numerical skills.
* Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)

Attributes:
* Confident communicator. (Written and verbal)
* A positive and engaging personality.
* Can do sales / customer service orientation.
* Strong work ethic.
* Good attention to detail.
* Calm under pressure.

Working Hours Mon-Fri 8.30am/5.30pm

(INDPERM)