Customer Service Advisor

Tay Recruitment are looking to recruit two Customer Service Advisors for their client based in the Keynsham area. The positions are on a temp to per basis with a immediate start. You will respond to customer enquires via phone and email, book services requests onto the CRM/routing IT systems, chase customers for overdue skip collections, general filing and ad-hoc administrative duties as required

Responsibilities:

• Answering phone, taking & processing bookings, general enquiries.

• Responding to customer emails.

• Processing credit card payments.

• Communication with transport and operations departments.

• Organising skip permits with local council.

• Assisting in the weighbridge as required.

• General Ad-Hoc admin duties.

Other tasks as may be required by site management to assist in the smooth, safe and compliant running of the business and operation.

Skills:

• Excellent Communication skills both written and verbal.

• Excellent organisation skills.

• Team Player.

• Ability to work to tight deadlines.

• PC literate with experience in using Microsoft packages.

• Ability to work under own initiative.

Desirable Skills:

• Waste management experience.

.Experience in working with Customers

This vacancy is being advertised by�TAY Recruitment�(An Employment agency) on behalf of our client. All vacancies are available and correct at the time of posting.