Customer Service Advisor

Customer Service Advisor - Preston - Temp to Perm Role - Transport Experience Preferred.

PAY: £12.50ph, £18.90ph Overtime rate for Saturdays.

Shift: Monday to Friday, 09:00-18:00, plus optional Saturdays 08:00-12:00 paid at time and a half.

Silver Arrow require a Customer Service Advisor for our client based in Preston on a 12-week temp to perm basis.

Your Role:

• Dealing with a high volume of inbound and outbound calls.
• Dealing with all customer enquiries and queries ensuring a positive experience.
• Liaising with depots and drivers.
• General admin duties.

What we need from you:

• Customer Service experience (2 years preferred).
• Previous experience in a customer service/call centre role. Transport company experience preferred.
• We are looking for someone who is proactive, likes working in a challenging environment, has a positive attitude and is outgoing and enthusiastic.
• Be able to work well within a small team.
• Excellent telephone manner.
• Good IT skills and excellent communicator.
• Strong analytical skills with the ability to assess situations and provide effective solutions

Perm Benefits:

• 28 days holiday
• Overtime available (Saturday 0800-1200 paid at time and a half £18.90ph)
• Free parking
• Great work environment

At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

Call our recruitment team today on 01925 81 5048.

REF: PERM202