Customer Service Advisor

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area, who are actively looking to recruit a Customer Service Advisor on a permanent basis.

What you will be doing:

Working in a busy and friendly team, you will provide essential administration support to ensure their customers receive first rate service. Duties will include :

• Dealing with customer queries, following up on enquiries
• Processing orders through to payment
• Assisting with quotations, pricing, and invoicing
• Updating internal database and spreadsheets
• Liaison with a number of internal departments
• Additional ad hoc projects as and when required

What you will need to succeed:

• Strong customer service and administration experience, ideally from manufacturing or export although not essential
• Organised, efficient and good at working under pressure where no two days are the same
• Ability to work under own initiative and as part of a small team
• Strong IT skills including Microsoft Office and CRM/ERP systems
• Excellent communication skills over the phone as well as via email

What you will receive in return:

• Competitive salary
• Monday to Friday full time (please note 100% office based)
• 25 days holiday
• Friendly and supportive team
• Established and progressive organisation

What you need to do next:

If this position sounds of interest and you would like to be considered. Please contact Sarah at Thrive Group on Direct line (phone number removed) or email sarah.collins@thrivegroup. (url removed)

Thrive Group are acting as an employment agency in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO