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Customer Service Advisor

Posted a day ago

  • Monmouth, Gwent
  • Permanent
  • £25,000 /Yr
  • Sponsored
  • Expires In a month

An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey.

Benefits:
* Perk box
* 29 days hols + bank holidays + winter shut down - length of service increase to hols
* �500 support for upskilling
* 3 days per year to 'give back' (charity work)
* Pension

As the Customer Service Advisor, you will be responsible for:
* Maintaining customer records in Salesforce.
* Answering queries relating to the technical use of the software.
* Working closely with the compliance teams to ensure customers have everything they need.
* Solve customer queries.

The successful Customer Service Advisor, will have the following related skills / experience:
* Strong verbal and written communication skills.
* Excellent IT skills.
* Previous customer service experience.

For more information, please contact Sharon Tanner or Chloe Bennett on (phone number removed)