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Customer Service Assistant /Administrator

Posted 11 days ago

Customer Service Assistant / Administrator

Salary : £27,000 - £28000

Working Hours : 8am - 5pm

Location : Havant

Job Type : Permanent / Full Time

About the Role

Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.

This is a new role driven by our high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.

Key Duties Include

Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.
Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.
Carefully check the completeness of each quotation/CRM entry.
Build and maintain strong relationships with key customers and resellers.
Provide after care services e.g. processing warranty claims and replacement parts.
Help to keep resources that support the Sales process complete and up-to-date.
About You

Enthusiastic, friendly and happy to get stuck into any task
Excellent attention to detail and ability to prioritise workload
Strong can-do attitude and customer service ethos
Excellent communication skills with customers and colleagues
PC literate with a strong knowledge of Microsoft Office products
Highly numerate with a business acumen
A high standard of written and verbal English language skills
Ability to identify and implement improvements to working processes
A clean UK driving licence (preferred but not essential)
Valid passport and willingness to travel on occasions

Please apply on the link provided and upload of CV or contact Paul Marriott at Interaction Recruitment  - Portsmouth on (phone number removed)

INDPM