Customer Service Assistant Apprentice

Our client is looking for a pro active, hard working and compujter literate individual to work in a busy office within a small team who is focused on delivering a positive experience to thier clients, contractors, engineers and site residents.�

As a customer service assistant you will work at a company and get hands on experience. You will gain new skills and work along side experienced staff.�

What you will do as a customer service�assistant :�

• Handling cient purchase orders (POs) and enquiries as they arrive by email and telephone�


• Managing and allocationg POs in line with buisness processes to ensure customer delivery is consistent�


• Accurately processing data into customer management sytems and field management software�


• The effective planning of engineer schedules�


• The management of approved contractor work orders�


• The preperation of high-quality service, maintenance and emergency response reports for clients�


• The preperation and calculation of POs and quotations�


• Assisting with the creation and continuous improvement of buisness processes�


• Participation in training and development�

We need you to be able to take ownership for the quality of customer service�and satifisfaction. As a custoimer service assiatant you will be the first point of call and there will be lots of interactions and working with clients, contractors and site residents.�

We offer a training course to be confirmed as day release as one day per week and must be able to attend Wigan & Leigh college to complete a Level 2 as a customer service practitioner.�

If you feel you could become our next customer service assistant we are looking for people to interview and start as soon as possible.�

Hours 8am-4pm

Mon - Fri�

Please click apply.�