Customer Service Assistant
Posted 2 days ago
- Bedhampton, Hampshire
- Any
- External
- Expires In 3 months
Customer Service Assistant / Administrator
This is a temporary role but VERY likelty to turn into a permanent position for the right candidate.
About the Role
Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.
This is a new role driven by my clients high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.
Key Duties Include
· Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.
· Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.
· Carefully check the completeness of each quotation/CRM entry.
· Build and maintain strong relationships with key customers and resellers.
· Provide after care services e.g. processing warranty claims and replacement parts.
· Help to keep resources that support the Sales process complete and up-to-date.
About You
· Enthusiastic, friendly and happy to get stuck into any task
· Excellent attention to detail and ability to prioritise workload
· Strong can-do attitude and customer service ethos
· Excellent communication skills with customers and colleagues
· PC literate with a strong knowledge of Microsoft Office products
· Highly numerate with a business acumen
· A high standard of written and verbal English language skills
· Ability to identify and implement improvements to working processes
· A clean UK driving licence (preferred but not essential)
· Valid passport & willingness to travel on occasions
Hours are 8am to 5pm. £13 per hour.
Please apply within or contact Paul Marriott at Interaction Recruitment - Portsmouth (phone number removed)
INDPM
This is a temporary role but VERY likelty to turn into a permanent position for the right candidate.
About the Role
Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.
This is a new role driven by my clients high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.
Key Duties Include
· Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.
· Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.
· Carefully check the completeness of each quotation/CRM entry.
· Build and maintain strong relationships with key customers and resellers.
· Provide after care services e.g. processing warranty claims and replacement parts.
· Help to keep resources that support the Sales process complete and up-to-date.
About You
· Enthusiastic, friendly and happy to get stuck into any task
· Excellent attention to detail and ability to prioritise workload
· Strong can-do attitude and customer service ethos
· Excellent communication skills with customers and colleagues
· PC literate with a strong knowledge of Microsoft Office products
· Highly numerate with a business acumen
· A high standard of written and verbal English language skills
· Ability to identify and implement improvements to working processes
· A clean UK driving licence (preferred but not essential)
· Valid passport & willingness to travel on occasions
Hours are 8am to 5pm. £13 per hour.
Please apply within or contact Paul Marriott at Interaction Recruitment - Portsmouth (phone number removed)
INDPM