Customer Service Controller

My client is looking for a strong, resilient individual to work as a onsite controller at their office in Ipswich.
You will working with engineers out on customer sitesas well as providing excellent customer service to clients. With one of the largest independent fleet of vans nationwide, it is very busy and you will need to ensure all work is done intime for the engineers.
We are looking for a passionate individual who is looking to strive and progress in a business that is constantly growing. Someone who can deliver excellent customer service and who is pro-active, reliable, hard-working and organised.
Join us for hands on business training where you'll learn valuable skills and play a significant role in the expansion of the company whilst also progressing yourself individually into a role where you will succeed. Throughout this process more opportunities will become available to take on different challenges within the company.
We are Looking for people who are able to:
Work in a team towards a joint goal but also be able to work individually
Have excellent phone manner
Have an ability to prioritise breakdowns and workflow
Perform in a stressful environment and make tough decisions
Communicate well in a variety of different situations
On top of this we would hope that the ideal candidate will have
Excellent communication skills and phone manner skills
Excellent computer literacy
Good geographical knowledge
Excellent organisational skills
Excellent attention to detail
Strong work ethic and team spirit

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