Customer Service Coordinator

PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract. Responsibilities: Logging incoming customer enquiries and responding in a timely manner.Using multiple reports for identifying potential problems.Interpreting the voice of the customer.General administration duties within customer ops team.Regular contact points with the customer, both on the phone and through teams.General update to customers on their account via presentations.Requirements: Strong administrator with a common sense approachExperience within a customer operationsConfidant communicator able to build strong working relationshipsDemonstrate meticulous levels of attention to detail.Strong team player with the ability the work autonomouslyInterested candidates should submit an updated CV.***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***