Customer Service Coordinator

Customer Service Coordinator - Middlewich - Permanent Role - Office Based

Salary: Up to £26,000 depending on experience.

Shift Pattern - Mon - Fri - 08.00am - 17.00pm with 1 hour lunch (unpaid).

Silver Arrow has a vacancy for a Customer Service Coordinator with a reputable, innovative and multi award winning transport & logistics group based in Middlewich.

Perm Benefits:

• Healthcare scheme
• Pension scheme
• Potential for career development
• 20 days holiday + bank holidays

What We Are Looking For:

• Office based customer service or administrative experience is required.
• Previous experience of managing key customer accounts would be highly desirable.
• Excellent communication skills.
• A good level of IT Literacy.
• The ability to work in a fast-paced environment.

Your Role:

• Management of key customer accounts, dealing with enquiries and processing of customer orders.
• Working closely with internal planning team to ensure timely delivery of products.
• Managing of customer expectations and informing of any delays in receipt of goods.
• Providing daily, weekly, monthly and quarterly reports for all customers.
• Dealing with complaints.
• Quality checking of each order and obtaining delivery confirmations.
• General administrative support.

Call us today on 01925 815 048.

REF: PERM190