Customer Service Coordinator

Customer Service Coordinator - Middlewich - Permanent Role - Office Based

Salary: Up to £26,000 depending on experience.

Shift Pattern - Mon - Fri - 08.00am - 17.00pm with 1 hour lunch (unpaid).

Silver Arrow has a vacancy for a Customer Service Coordinator with a reputable, innovative and multi award winning transport & logistics group based in Middlewich.

Perm Benefits:

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• Healthcare scheme
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• Pension scheme
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• Potential for career development
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• 20 days holiday + bank holidays
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What We Are Looking For:

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• Office based customer service or administrative experience is required.
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• Previous experience of managing key customer accounts would be highly desirable.
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• Excellent communication skills.
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• A good level of IT Literacy.
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• The ability to work in a fast-paced environment.
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Your Role:

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• Management of key customer accounts, dealing with enquiries and processing of customer orders.
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• Working closely with internal planning team to ensure timely delivery of products.
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• Managing of customer expectations and informing of any delays in receipt of goods.
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• Providing daily, weekly, monthly and quarterly reports for all customers.
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• Dealing with complaints.
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• Quality checking of each order and obtaining delivery confirmations.
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• General administrative support.
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Call us today on 01925 815 048.

REF: PERM190