Customer Service Coordinator

Our growing client based in LS27 are recruiting for a Customer Service Coordinator to join there team on an ongoing basis with the chance to go permanent.

Your role-

• Communicating with Field and Internal Sales Teams confirming bookings
• Dealing with enquiries / escalations from the wider business
• Checking weekly invoices and challenge any discrepancies
• Ensuring all customers / escalations / claims are logged and up to date
• Working effectively
• Meeting targets
• Provide feedback to Internal Sales Teams
• Assist the Team Leader to produce meaningful KPI's and weekly reporting
• Respond to all incidents in a timely manner
• Taking a dealing with calls from Clients / Customers for queries with suppliers

The ideal candidate-

• Excellent telephone manner
• Keen eye for detail
• Can work in a timely manner

We have 2 shifts available

1, Monday to Friday 12.00-18.30

2, Must work 5 days to inc Monday and Saturday have Sunday off and days through the week.

Shortlisting ASAP please call the office on (phone number removed) or email (url removed)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.