Customer Service coordinator

Customer Service Coordinator

Corby / Hybrid

Permanent

Monday to Friday, 37.5 hours per week

£30,000 + plus bonus (paid quarterly)

Are you experienced in coordinating customer's orders and providing sales support within a manufacturing or similar environment?

Do you enjoy taking responsibility for your own accounts and customers?

Do you have excellent interpersonal skills and the ability to build relationships?

If so, we may have the perfect opportunity for you!

Key duties and responsibilities of the Customer Service Coordinator:

• Providing support to your B2B clients, managing their orders
• Respond to customer queries i.e., delivery discrepancies, invoice queries & credit requests
• Process customer quotations and sales orders accurately and efficiently
• Schedule and plan orders, and review and understand customer forecast data.
• To work closely with purchasing to ensure stock availability
• Liaise with supply chain, supplier and logistics

Key skills and experience required for the Customer Service Coordinator:

• Previous experience of managing B2B customer's complex orders
• Strong customer care skills
• Good organisational skills
• Accuracy and attention to detail
• Strong IT proficiency

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client.

All responses will be managed in accordance with GDPR.