Customer Service coordinator

Customer Service Coordinator

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Corby / Hybrid

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Permanent

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Monday to Friday, 37.5 hours per week

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£30,000 + plus bonus (paid quarterly)

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Are you experienced in coordinating customer's orders and providing sales support within a manufacturing or similar environment?

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Do you enjoy taking responsibility for your own accounts and customers?

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Do you have excellent interpersonal skills and the ability to build relationships?

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If so, we may have the perfect opportunity for you!

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Key duties and responsibilities of the Customer Service Coordinator:

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• Providing support to your B2B clients, managing their orders
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• Respond to customer queries i.e., delivery discrepancies, invoice queries & credit requests
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• Process customer quotations and sales orders accurately and efficiently
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• Schedule and plan orders, and review and understand customer forecast data.
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• To work closely with purchasing to ensure stock availability
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• Liaise with supply chain, supplier and logistics
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Key skills and experience required for the Customer Service Coordinator:

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• Previous experience of managing B2B customer's complex orders
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• Strong customer care skills
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• Good organisational skills
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• Accuracy and attention to detail
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• Strong IT proficiency
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Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

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Impact Recruitment is an employment business working on behalf of our client.

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All responses will be managed in accordance with GDPR.