Customer Service Executive

p We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Executive to join their customer services department. br Effectively managing the customer journey from a help point of view. Containing varied responsibilities for the hungry candidate to get stuck into this role. br If you're a confident communicator with an ability to provide a positive customer experience this is the position for you. This role is initially a temporary to permanent position for the right talent. br Our client works on a 4 on and 4 off rota providing perfect work life balance. br b Benefits our client offers permanent staff shows below: /b /p ul li 10% annual bonus scheme /li li 20 day annual leave entitlement with bank holidays /li li Life Insurance /li li Free onsite parking /li li Company pension scheme /li li Joining a fantastic company culture all working towards a joint goal /li /ul p br b This Customer Service Executive role will hold the below responsibilities: /b /p ul li Managing customer relationships arranging quotes and relationship management /li li Deal with inbound customer enquiries /li li The processing and action of work orders compiled by their clients /li li Managing a portfolio of clients requests and provide aftercare /li li Dealing with invoice queries and issuing customer invoices /li li General administration duties /li li Handling of complaints in accordance with the agreed escalation process. /li /ul p br b The ideal candidate for this Customer Service Executive role will hold the exposure and skillsets below: /b /p ul li Previous exposure within an administrative or customer service role is essential /li li Naturally a confident communicator with the ability to build secure relationships /li li A progressive and professional mindset with the want to grow /li li Previous experience with invoicing or customer queries would be advantageous /li li Excellent Attention to detail /li li Competent in Microsoft office and outlook /li li Able to multitask and prioritise workload /li li Full UK Driving License /li /ul br p JBRP1_UKTJ /p