Customer Service Manager

Solution47 Recruitment is seeing a Customer Service Manager for a client based in Sawston.�

The ideal candidate will have experience managing a busy, vibrant office where no two days are the same.�

As a customer service manager you will be responsible for overseeing teams of customer service representatives.

�Duties to include

• Answering customer questions and resolving problems


• Setting team goals


• Monitoring progress�


• training staff member


• Will be familiar with using on-line chat facilities

The ideal candidate will:

• Customer service skills


• Excellent verbal and written communication skills


• Attention to detail


• Self-motivation to use their initiative and to innovate, when required


• Previously worked in a sales role.

For more information call us